App / Live
kx8x collects only the account and payment data needed to keep your session intact and your wallet accurate across every device you use. This policy tells you exactly what we collect, why we hold it, and what you can do about it — your access rights depend on your local law and eligible regions.
When you open an account with us, we collect the information you submit during registration: your name, contact details, and the payment method you choose to connect — whether that is Rocket or Bank Transfer. We also record session data automatically, including the device type, browser, network state and which parts of the lobby you access, so we can restore your balance and history correctly when a mobile connection drops and you return. We do not sell your personal data to third parties. Payment transaction records tied to Rocket or Bank Transfer deposits and withdrawals are retained for the period required to resolve disputes and satisfy the financial record-keeping obligations that apply to our operations. Cookie data and session logs are kept for a shorter period and are reviewed on a rolling basis. If you make a deposit via Rocket, the transaction reference is stored on our side and on Rocket's platform independently; the same applies to Bank Transfer records. We may update this policy when our data practices change, and we will note the revision date at the top of this page. Your continued use of the account after a posted update means you have read the revised terms. All rights and obligations described here are subject to your local law and the eligible regions where access to kx8x is permitted.
This policy covers the data kx8x collects and processes directly through its own platform — your registered account, your session activity and the payment rails we have configured. It does not extend to third-party services you reach through links from our pages, and it does not govern how game studios handle data on their own infrastructure. Understanding the boundary helps you know exactly who to contact when a question arises.
Login events, password resets and session tokens generated when you sign in from your phone or browser are covered. We hold these to maintain account continuity across network drops common on mobile connections in Bangladesh.
Records of Rocket deposits, Bank Transfer withdrawals and wallet balance changes sit inside this policy. We keep these to reconcile your account history and handle any transaction queries you raise through our support route.
Pages you visit, game rooms you open and filters you apply in the lobby are logged at a session level. This data is used only to restore your state and improve how the mobile interface responds — not for resale or external profiling.
Game studios whose titles appear in our lobby operate their own data systems. External payment providers like Rocket handle their portion of a transaction under their own policies. We are not responsible for how those parties manage data on their side.
You have real, actionable choices over the information we hold about your account. Reviewing your stored details starts inside the account settings page — fields like your registered contact information and linked payment method are visible there, and you can submit a correction request directly through the same section. If you believe a transaction record tied to a Rocket deposit or a Bank Transfer withdrawal is incorrect, raise it through our support channel with the reference number from your account history. We will check it against the transaction log on our side. Requests to understand what data we hold, to correct inaccurate records, or to ask about retention periods can all be submitted in writing through the policy contact route listed in the support section below. We aim to acknowledge written requests and give you a substantive answer; response timelines depend on the complexity of the request and the verification steps required to confirm your identity before we release or amend any record.
Open your account settings to see the contact details, payment method and session history we hold. The fields shown there are what we have on file for your registration.
If any stored detail is wrong — a contact number, a linked Rocket account reference — use the edit option in account settings or submit a correction request through our support channel.
Send a written question through our published contact route if you want to know what data we hold, how long we keep it, or why a specific record exists on your account.
For requests that go beyond a self-service correction — such as asking about retention periods or querying a payment record — contact us via the policy support route and include your account reference so we can locate your records.
If you have a question about this policy, want to correct a data record, or need to raise a concern about how your information is handled, use one of the routes below. We only list channels that are visibly published on the site — we do not list hours or response guarantees we cannot verify. Access and resolution availability may depend on your local law and eligible region.
Open the chat widget from any page while you are signed in. Describe your privacy question and include your account reference so the team can pull the right records quickly.
Send a written privacy request to the support email address shown in the site footer. Written requests work best for data correction, retention queries and anything that needs a documented response trail.
The Help section inside your signed-in account area lists the current contact routes and any policy update notices. Check there first if you are unsure which channel handles your type of request.
Keeping your account data accurate and contained is a practical necessity for session continuity on mobile — when your connection in Bangladesh drops mid-session, the data we hold is what brings your balance and history back exactly as you left them. Here is how we approach each key area.
We use cookies to maintain your login state across browser tabs and network switches. Session logs record device type and connection events to restore your lobby position. Cookie data is retained only for as long as the session or preference requires, and is not shared with advertisers.
Rocket and Bank Transfer transaction references are stored on our platform separately from your login credentials. Payment records are retained for the period required for dispute resolution. We do not store full card or bank account numbers on our side.
Access to your stored account data requires authentication. Password reset paths and login verification steps are designed to prevent unauthorised access. If you notice unfamiliar activity, use the account settings to update your credentials and contact support immediately.
When this policy changes, we post the revised version with a date at the top of this page. To ask about a specific change, request a data review or correct a stored record, use the published support routes — live chat or the support email shown in the footer.
These are questions we hear most from people reviewing this policy. If your question is not here, use the live chat or support email to reach us directly.
We collect the name, contact details and payment method you enter during registration. Once you are active, we also log session data — device type, browser and network events — to keep your account state accurate when you return to the lobby on mobile.
We do not sell your personal data. Payment providers like Rocket handle their portion of a transaction under their own policies. Game studios in our lobby operate their own data systems. We are not responsible for how those external parties manage data on their side.
Transaction records tied to Rocket deposits and Bank Transfer withdrawals are kept for the period needed to resolve disputes and meet financial record-keeping obligations. Cookie and session data are held for a shorter period and reviewed on a rolling basis.
Open your account settings — the contact and payment fields shown there are editable for standard corrections. For anything that cannot be changed in settings, submit a written request through live chat or the support email shown in the footer, and include your account reference.
Yes. Send a written request through our published support route — live chat or support email — with your account reference. We will confirm what data we hold, the purpose we hold it for, and any relevant retention period. Response time depends on the verification steps required.
This policy covers data that kx8x collects and processes directly. Studios whose titles appear in our lobby — such as PG Soft, Microgaming, PlayStar, CQ9 and Habanero — operate their own data systems. For data questions about a specific game, refer to that studio's own published policy.